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St. Kitts Credit Union (SKCU)
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Tel: (869) 465-2272 / 466-8218
St. Kitts Credit Union (SKCU)
St. Kitts Credit Union (SKCU)
  • Home
  • Membership
    • Become a Member
    • FAQs
    • Apply for Shares
    • Rates
    • Service Request
    • Exchange Rates
    • Service Charges
    • Online Banking
    • Debit Card
    • Credit Card
    • Satisfaction Survey
  • Products & Services
    • Savings
      • Regular Savings Account
      • Shares Account
      • Transferring or Withdrawing
      • Loans
      • In Trust for Children (ITF)
      • Credit Card
      • Debit Card
      • Term Deposits
      • Junior Savers
    • Forms
      • Membership Form
      • Shares Application
      • Internet Teller Application
      • New Loan
      • Card Inquiry Registration
      • Payroll
        • Payroll Deduction
        • Payroll Deduction Cancellation
        • Full Payroll Deduction
        • Government Payroll Deduction
        • Government Payroll Deduction Cancellation
      • Declaration Of Source Of Funds
      • Certificate Of Deposit
      • Member Details Maintenance
      • Account Maintenance
      • Change Of Name
      • Life Assurance Benefit
    • Sub Accounts
      • Chequing Account
      • U.S. Savings Account
      • Christmas Club
      • Vacation Club
      • Golden Achiever Club
    • Other Services
      • Payroll Deduction
      • Automatic Teller Machine (ATM) Card
      • Overdraft Protection
      • Online Banking
    • Insurance
      • FIP – Family Indemnity Plan
      • Family Critical Illness Plan
      • Advance Protector
      • Loan Protection Insurance
    • Facility
      • Night Deposit Bags
      • Safe Deposit Box
      • Conference Room Facility
      • Drive Through Financial Services
    • Mobile Banking
      • iOs Devices
      • Android Devices
    • Scenic View Homes
      • About
      • Designs
      • FAQs
      • Apply
      • Gallery
      • Location
    • D-Cash
  • Business
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    • Mortgage Loan
    • Personal Loan
    • Debt Consolidation
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    • Vehicle Loan
    • Education Loan
    • Easy Line of Credit
    • Apply for a Loan
    • Loan Calculator
    • Appointment Scheduler
  • Media
    • News and Press Releases
    • Promotions
    • Annual Reports
  • About Us
    • Overview
    • Our Team
      • Mrs Janet V. Harris
      • Mrs. Kendra Archibald-Woodley
      • Mr. Marthford Thomas
      • Ms. Diana Williams
      • Ms. Roscita Richards
      • Mr. David K. Phipps
      • Mrs. Jinelle James
      • Ms. Carolyn Thompson
      • Ms. Verna Browne
      • Ms. Alvarine Neale-Williams
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Online Banking

FAQs

HomeMembershipFAQs

Membership Related

Can my family members join the St. Kitts Credit Union?

Everyone is welcomed to Join the St. Kitts Credit Union, once the age of 16 is attained.

Can I open an account for my child?

Yes, we do offer a Savings In Trust Fund account for children ages 0-14 years

What documents do I need to open an account?

To establish an account, one must have two (2) valid pieces of government issued identification and proof of address. Click here for more details

What is the standard turn-around time for basic transactions?

Routine Teller transactions are 3 minutes while more complex transactions may take up to 5 minutes

Special Services

Does the St. Kitts Credit Union offer online banking?

Yes. Online Banking forms part of the alternative channels we offer for members to conduct their business at their convenience.

Do I always have to come into your office to conduct business?

In addition to conducting transactions face to face, we offer alternative means via our Online Banking Platform and ATM services.

Can I set up a standing order at the St. Kitts Credit Union to pay other institutions?

Yes. You can visit any of our locations at New Street or Bladens and complete the necessary forms for set up.

About the Credit Union

When was the St. Kitts Credit Union Formed?

July 1, 1982

What is the difference between St. Kitts Credit Union and a regular commercial bank?

Credit Unions are owned by its members while bank can be privately owned. Also Credit Unions are not for profit organizations unlike banks.

How often are the financials made available to the membership?

Reports are generated annually

Is the Credit Union audited?

Yes by both internal and external auditors

When does the St. Kitts Credit Union normally convene its Annual General Meeting (AGM)?

AGM is usually held during the first quarter of each year

Loan Accounts

How long do I have to be a member before I can access a loan?

Once membership is accepted there is no waiting period

What is the standard turn-around time for a Loan Application

Typically 5 work days

What kinds of loans do you generally offer?

Loans are available for any purposes as our loans are tailored to the economic advancement of our membership

What are the acceptable forms of security?

Cash, property, Treasury bills, and any other appreciating assets

How long do I usually get to repay loans?

Term varies depending on factors such as but not limited to, amount required or purpose for the loan

How do I apply for a loan?

Applications can be made via appointment or through our website at www.skccu.com

Savings Investment Account

What are some of the saving/investment accounts offered at the St. Kitts Credit Union?

Fixed deposits an shares

Can my investment at the St. Kitts Credit Union be used as collateral/security for a loan?

Yes

Regular Transactions

How can I check my balances?

Your balances can be checked via our Online Banking Platform, Our ATM Services or by calling the Institution.

How do I transfer monies to my pre-loadable debit card?

Funds can be uploaded to your Debit Card via our Online Banking Platform only. For instructions please click here.

Are there circumstances where I have monies in my account but yet it is not available for use?

Funds on your account may be held as collateral for a loan or cheque deposit held for clearance purposes.

How can I make changes to my Salary Deduction?

A form is available in office for this purpose

Insurance Products

Are my loans and saving insured?

SKCCU offers loan insurance coverage up to $27,000. Additional coverage would come at a cost to the member

Do you offer any Health Insurance Coverage?

No

Other Insurance Products?

Yes. CUNA products such as the Family Indemnity Plan, Critical Illness Rider and Advance Protector

General Information

What are the opening hours of the SKCU?

Our opening hours are Monday - Wednesday 8:00 a.m to 3:00 p.m, Thursdays 8:00 a.m to 2:00 p.m and Fridays 8:00 a.m to 4:00 p.m.

Where are the Branches and ATMs of the SKCU located?

Our Branches and ATMs are conveniently located at New Street in Basseterre and at Bladens Commercial Development, Wellington Road.

If I have any recommendations, queries, or compliments to whom do I speak?

Your feedback is always welcomed at the SKCU as it helps us to ensure that your experience is aways a pleasant one. Click here to let us know about your experience/recommendations/queries

If I have a complaint to whom do I speak?

Our goal is to manage and resolve complaints quickly. Click here to access our email address:

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Offer Ends Jan 31, 2023

At the heart of the St. Kitts Co-operative Credit Union Limited (SKCCU) is our service to you, our members.We want you to know that our entire range of products and services are designed with your financial needs in mind.

Usefull Links

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About Us

  • About Us
  • History
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Quick Contact

  • info@skccu.com
  • Call Us (869) 465-2272
  • P.O.Box 713 New Street/Bladen Commercial Development, Basseterre, St. Kitts
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